First Texas Bank of Belton

It’s been extremely difficult to get any results disputing unauthorized charges. On a scale from 1-10 Customer service requested for a phone follow up forget about it. Sad to say there are 3 unresolved issues June 2022 - August 2022. Tasteful and Unprofessional online reply or acknowledgment with transaction dispute department. Evaluation of department is overdue. Too bad I cant ask for the 1 star back. It’s been over a year and no bank manager or supervisor to follow up with customer complaints or support.

This is truly a great bank with heart! I think these days that's somewhat rare and hard to find.. I always feel valued and appreciated here... more than just a number - their interpersonal skills are top tier. Highly recommend for other people and businesses in the area

Excellent people. They do have a drive through but I prefer to go inside to visit with the staff. Always a enjoyable experience!

Very nice friendly people

Great staff and service nice ppl fast and reliable